Contact Us

NSW SES Numbers

For general enquiries, call NSW SES from Monday - Friday from 8:30am - 4:30pm on 138 737

Do you require emergency assistance?

For emergency help in floods, storms and tsunami call NSW SES at any time on 132 500

In a life-threatening emergency call 000 (triple zero).

National Relay Service

If you are deaf, or have a hearing or speech impairment contact us through the National Relay Service and give 132 500 as the number you want to call to contact NSW State Emergency Service.

National Relay Service

Volunteering Information

For volunteer information call us on 1800 201 000

Learn more about becoming a volunteer with the NSW SES.

Send Us Mail

Simply send your mail to:

PO BOX 6126
WOLLONGONG NSW 2500

Volunteer Association Raffles and Donations

The NSW State Emergency Service Volunteers Association is a not-for-profit registered charity that was established in 1998 to represent and support the volunteer members of the NSW State Emergency Service.

The NSW SES does NOT operate any raffles or automated direct debits. We are funded by multiple sources including NSW Government.

However the Volunteers Association (NSW SES VA) is an Association for Volunteer members of the NSW SES and provides representation and many support services to members. The Volunteers Association runs regular community raffles and coordinates donations with funds raised going towards the Volunteers and assisting the Volunteers Association in achieving its various objectives.

Click here to find out more about the Volunteers Association, its donations and its raffles. https://www.nswsesva.org.au/current-raffle.html

They are a totally separate and independent organisation to the NSW SES. They use a third party call Centre to conduct the raffles and set up direct debits. You will need to contact them via their website to cancel your donations.

Thank you for your support of the volunteers over the years, but it is important that you are aware that the fundraising and associated practices are not from the NSW SES.

Volunteers Association (NSW SES VA)

Send A Message

For general enquiries, online donations, marketing, complaints, media and website feedback please use the web form below. 

Please note this inbox is not monitored 24/7.


Click here if you are unsure when to call the NSW SES.

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